P5194:[{"_5287":561,"_5288":5289},"areReviewsGrouped","reviews",[5290,5341,5361,5371,5382,5391,5408,5417,5430,5440],{"_5291":5292,"_5293":5294,"_5295":5296,"_5297":5298,"_5299":5300,"_5301":5302,"_5303":5302,"_5304":5266,"_5305":25,"_5306":5015,"_5307":5308,"_5315":5316,"_5317":5318,"_5319":5320,"_5321":5322,"_5323":5324,"_5325":5126,"_5311":5326,"_5329":5330,"_5334":25,"_5335":5336,"_70":5337,"_5338":5266,"_5339":5340},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","6b7021ca-82b2-4b02-b0fa-0f5bf295ab12","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568176476426","productId","shopify-8568176476426","body","Již dříve jsem od Westwing koupil mnoho produktů a tento nesplňuje obvyklé standardy kvality. Lampa dorazila s bílými lepivými značkami po všech závěsných šňůrách, na skleněných stínítkách lampy jsou stopy a nedokonalosti a zlatá deska, která jde do stropu, je tak křehká a tenká, že se správně nepřipojuje ke stropu. Celkově jsem velmi zklamaný kvalitou tohoto produktu.","dateCreated","2026-05-22T06:57:39.168Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_5299":5309,"_5306":5310,"_5311":5312,"_70":5314},"I have bought many products from Westwing before and this one does not meet the usual quality standards. The lamp arrived with white sticky marks all over the hanging cords, there are marks and imperfections on the glass lamp shades & the gold plate that goes into the ceiling is so flimsy and thin it doesn’t connect properly to the ceiling. Overall I am very disappointed with the quality of this product.","en","reply",{"_5299":5313},"

Dear Shannon,

We are so sorry to hear about the poor quality of your Cluster Pendant Light Murano. As a valued customer who has trusted us with many previous purchases, this experience is absolutely unacceptable and we understand your disappointment completely.

The issues you've described - the white sticky marks on the hanging cords, imperfections on the glass lamp shades, and the flimsy ceiling plate that doesn't connect properly - clearly indicate that this product did not meet our quality standards before shipping. You should never have received an item in this condition.

We take full responsibility for this disappointing experience and want to acknowledge that this falls far short of the quality you've come to expect from us as a loyal customer.

Your detailed feedback is invaluable in helping us improve our quality control processes to ensure products like this don't reach our customers in such poor condition.

Please contact our Customer Service team so we can quickly arrange a proper solution that meets your expectations. Our colleagues will do everything possible to resolve this issue to your satisfaction.

Thank you for your patience and for bringing this to our attention.

","Disappointed ","productHandle","cluster-pendant-lamp-murano-en-23nov77392","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23NOV77392-200759_39af3ef3a6d1a33fe062011fbbd50c5e_dtl_1_x280.jpg?v=1728492884","productName","Cluster Pendant Light Murano","productUrl","//store.westwing.com/products/cluster-pendant-lamp-murano-en-23nov77392","productVariantName","Ø 42 cm","rating",{"_5299":5327,"_5301":5328,"_70":41},"

Vážená Shannon, \n

je nám velmi líto, že slyšíme o špatné kvalitě vašeho Cluster Pendant Light Murano. Jako vážený zákazník, který nám důvěřoval mnoha předchozími nákupy, je tato zkušenost naprosto nepřijatelná a zcela chápeme vaše zklamání.

Problémy, které jste popsali - bílé lepicí stopy na závěsných šňůrách, nedokonalosti na skleněných stínítkách lampy a křehká stropní deska, která se správně nepřipojuje - jasně naznačují, že tento produkt nesplňoval naše standardy kvality před odesláním. Nikdy jste neměli obdržet položku v tomto stavu.

Bereme plnou odpovědnost za tento neuspokojivý zážitek a chceme uznat, že to zdaleka nedosahuje kvality, kterou od nás jako věrného zákazníka očekáváte.

Vaše podrobná zpětná vazba je neocenitelná, protože nám pomáhá zlepšovat naše procesy kontroly kvality, abychom zajistili, že se takové produkty nedostanou k našim zákazníkům v tak špatném stavu.

Obraťte se prosím na náš tým zákaznických služeb, abychom mohli rychle zajistit správné řešení, které splní vaše očekávání. Naši kolegové udělají vše pro to, aby tento problém vyřešili k vaší spokojenosti.

Děkujeme vám za trpělivost a za to, že jste nás na to upozornili.

","2026-05-26T10:32:53.250Z","reviewer",{"_5331":5332,"_5333":561},"displayName","Shannon D.","isVerified","isIncentivized","status","approved","Zklamaný ","unhelpfulCount","variantId","45607892189450",{"_5291":5292,"_5293":5342,"_5295":5343,"_5297":5344,"_5299":5345,"_5301":5346,"_5303":5346,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5347,"_5315":5351,"_5317":5352,"_5319":5353,"_5321":5354,"_5323":5355,"_5325":5356,"_5329":5357,"_5334":25,"_5335":5336,"_70":5359,"_5338":5266,"_5339":5360},"1bf37057-cfde-4807-887c-66bcca145512","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567997890826","shopify-8567997890826","Krásná závěsná lampa","2026-01-16T07:16:28.937Z",{"_5299":5348,"_5306":5349,"_70":5350},"Prachtig hanglampje","nl","Mooi!!","small-pendant-lamp-murano-en-23nov93207","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23NOV93207-200758_564d2000b078d3996c21e365ab1cca34_dtl_1_x280.jpg?v=1728493812","Small Pendant Light Murano","//store.westwing.com/products/small-pendant-lamp-murano-en-23nov93207","Ø 11 x H 44 cm",5,{"_5331":5358,"_5333":561},"helma k.","Pěkný!!","45607633551626",{"_5291":5292,"_5293":5362,"_5295":5343,"_5297":5344,"_5299":5363,"_5301":5364,"_5303":5364,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5365,"_5315":5351,"_5317":5352,"_5319":5353,"_5321":5354,"_5323":5355,"_5325":5356,"_5329":5368,"_5334":25,"_5335":5336,"_70":5370,"_5338":5266,"_5339":5360},"3fff22b8-bb75-4c74-b05d-6d3e83402086","Ideální pro malé prostředí, jako je chodba","2025-10-05T07:43:18.757Z",{"_5299":5366,"_5306":5067,"_70":5367},"Perfetti per un ambiente piccolo, tipo un disimpegno","Lampadario ",{"_5331":5369,"_5333":561},"Chiara D. F.","Lustr ",{"_5291":5292,"_5293":5372,"_5295":5296,"_5297":5298,"_5299":5373,"_5301":5374,"_5303":5374,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5375,"_5315":5316,"_5317":5318,"_5319":5320,"_5321":5322,"_5323":5324,"_5325":5356,"_5329":5379,"_5334":25,"_5335":5336,"_70":5381,"_5338":5266,"_5339":5340},"cb645e47-74f8-4675-bd6a-34ee8c620fbe","Velmi pěkné","2025-09-10T06:09:15.403Z",{"_5299":5376,"_5306":5377,"_70":5378},"Sehr schön","de","Pendent lamp",{"_5331":5380,"_5333":561},"Natalia A.","Závěsná lampa",{"_5291":5292,"_5293":5383,"_5295":5343,"_5297":5344,"_5299":5384,"_5301":5385,"_5303":5385,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5386,"_5315":5351,"_5317":5352,"_5319":5353,"_5321":5354,"_5323":5355,"_5325":5356,"_5329":5389,"_5334":25,"_5335":5336,"_70":5390,"_5338":5266,"_5339":5360},"9b06af8a-de92-42dc-905c-50e361aab1c0","Velmi spokojen","2025-09-10T06:08:30.709Z",{"_5299":5387,"_5306":5377,"_70":5388},"Sehr zufrieden","Lamp murano",{"_5331":5380,"_5333":561},"Murano lampa",{"_5291":5292,"_5293":5392,"_5295":5393,"_5297":5394,"_5299":5395,"_5301":5396,"_5303":5396,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5397,"_5315":5400,"_5317":5401,"_5319":5353,"_5321":5402,"_5323":5403,"_5325":5356,"_5329":5404,"_5334":25,"_5335":5336,"_70":5406,"_5338":5266,"_5339":5407},"78730269-11b3-405b-8151-760b8eeb99c1","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567929241866","shopify-8567929241866","Velmi pěkné a elegantní. \nDodává světlo a harmonii i v slepých koupelnách, jako je moje. ","2025-07-29T03:43:59.728Z",{"_5299":5398,"_5306":5067,"_70":5399},"Molto bello ed elegante. \nDona luce e armonia anche in bagni ciechi come il mio. ","Luminoso e brillante","small-pendant-lamp-murano-en-23nov14770","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23NOV14770-200757_dc6a4e9bd33a4837ca53bcc72d7e2d72_dtl_1_x280.jpg?v=1728897688","//store.westwing.com/products/small-pendant-lamp-murano-en-23nov14770","Ø 11 x H 30 cm",{"_5331":5405,"_5333":561},"Felicia L.","Jasný a jasný","45607532560650",{"_5291":5292,"_5293":5409,"_5295":5343,"_5297":5344,"_5299":5410,"_5301":5411,"_5303":5411,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5412,"_5315":5351,"_5317":5352,"_5319":5353,"_5321":5354,"_5323":5355,"_5325":5356,"_5329":5415,"_5334":25,"_5335":5336,"_70":5414,"_5338":5266,"_5339":5360},"790be06e-e69a-4767-8cf1-6f427c1143e3","Velmi pěkné ","2025-01-27T11:32:04.204Z",{"_5299":5413,"_5306":5377,"_70":5414},"Sehr schön ","-",{"_5331":5416,"_5333":561},"Georgeta V.",{"_5291":5292,"_5293":5418,"_5295":5393,"_5297":5394,"_5299":5419,"_5301":5420,"_5303":5420,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5421,"_5315":5400,"_5317":5401,"_5319":5353,"_5321":5402,"_5323":5403,"_5325":5356,"_5329":5424,"_5334":25,"_5335":5336,"_70":5429,"_5338":5266,"_5339":5407},"112d7cfb-e9d7-45b0-83a3-c2250efd82d1","Velmi pěkná závěsná lampa za dostupnou cenu. Koupil jsem je přes náš malý konferenční stolek v kuchyni a jsem naprosto šťastný.","2024-05-16T12:06:35.000Z",{"_5299":5422,"_5306":5377,"_70":5423},"Eine sehr schöne Pendelleuchte zu einem erschwinglichen Preis. Ich habe sie für über unseren kleinen Kaffeetisch in der Küche gekauft und bin rundum happy.","Sehr schön!",{"_5425":5426,"_5331":5428},"location",{"_56":5427},{"_40":292,"_275":291},"Liliana H.","Velmi pěkné!",{"_5291":5292,"_5293":5431,"_5295":5343,"_5297":5344,"_5299":5432,"_5301":5433,"_5303":5433,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5434,"_5315":5351,"_5317":5352,"_5319":5353,"_5321":5354,"_5323":5355,"_5325":5356,"_5329":5436,"_5334":25,"_5335":5336,"_70":5432,"_5338":5266,"_5339":5360},"c1461b96-d7d6-4dd1-8076-fa67ac6ace68","5 hvězdiček","2024-03-21T17:54:12.000Z",{"_5299":5435,"_5306":5310,"_70":5435},"5 Stars",{"_5425":5437,"_5331":5439,"_5333":561},{"_56":5438},{"_40":278,"_275":276},"Aneta L.",{"_5291":5292,"_5293":5441,"_5295":5442,"_5297":5443,"_5299":5432,"_5301":5444,"_5303":5444,"_5304":5266,"_5305":561,"_5306":5015,"_5307":5445,"_5315":5033,"_5317":5446,"_5319":5353,"_5321":5447,"_5323":5448,"_5325":5356,"_5329":5449,"_5334":25,"_5335":5336,"_70":5432,"_5338":5266,"_5339":5453},"75f9f612-fef2-4246-a906-c38b87cebc47","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568346476810","shopify-8568346476810","2024-03-09T22:55:32.000Z",{"_5299":5435,"_5306":5310,"_70":5435},"https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23NOV07504-200756_b8c9883fe4bda35c4b011f95bd5569a2_dtl_1_x280.jpg?v=1728493397","//store.westwing.com/products/small-pendant-lamp-murano-en-23nov07504","Ø 16 x H 31 cm",{"_5425":5450,"_5331":5452,"_5333":561},{"_56":5451},{"_40":278,"_275":276},"Judith S.","45608148238602"]

Malé závěsné svítidlo Murano