P5331:[{"_6604":565,"_6605":6606,"_6607":6608},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8568086987018/reviews?limit=15&locale=cs&lastEvaluated=%7B%22reviewId%22%3A%2294434821-1804-4395-a1e2-80babef17b4d%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A81ee2b5f-a4b0-4153-8783-99d285664c93%22%2C%22dateCreated%22%3A%222025-11-08T07%3A34%3A30.736Z%22%7D","reviews",[6609,6660,6679,6696,6706,6723,6740,6750,6766,6776,6787,6797,6807,6817,6826],{"_6610":6611,"_6612":6613,"_6614":6615,"_6616":6617,"_6618":6619,"_6620":6621,"_6622":6621,"_6623":5415,"_6624":25,"_6625":5140,"_6626":6627,"_6634":6635,"_6636":6637,"_6638":6639,"_6640":6641,"_6642":6643,"_6644":5260,"_6630":6645,"_6648":6649,"_6653":25,"_6654":6655,"_70":6656,"_6657":5415,"_6658":6659},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","36088c46-bdfa-4d15-9015-7dd5e877b4e0","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567957487882","productId","shopify-8567957487882","body","Koupeno jako „vhodné do myčky nádobí“, ale po pouhých několika měsících má řada sklenic tu hroznou neprůhlednou skvrnu z myčky nádobí. Není to opravdu ohromeno!","dateCreated","2026-05-04T18:03:13.756Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_6618":6628,"_6625":6629,"_6630":6631,"_70":6633},"Bought as \"dishwasher safe\" but after only a few months a number of the glasses have that horrible opaque stain from the dishwasher. Not really impressed!","en","reply",{"_6618":6632},"

Thank you for your feedback, dear Martin. 😔

We are very sorry to hear that your Mouth-Blown Tumblers Ellery have developed opaque stains from the dishwasher after only a few months, especially since they were marketed as dishwasher safe. This is completely unacceptable and we understand your disappointment entirely.

It's particularly frustrating when a product doesn't live up to the care instructions provided, and you should be able to trust that dishwasher-safe glassware will maintain its clarity with proper use. We take full responsibility for this disappointing experience.

Your feedback is invaluable in helping us review both our product specifications and quality standards to ensure our glassware truly meets the durability expectations we set. We understand your frustration completely and hope to do better in the future.

Please contact our Customer Service team so we can find an appropriate solution for you.

","Disappointed","productHandle","mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES41163-174434_cd3960974f8443d7b6d73389c6e99c3a_dtl_1_x280.jpg?v=1728456629","productName","Mouth-Blown Tumblers Ellery, Set of 4","productUrl","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productVariantName","Ø 9 x H 10 cm, 370 ml","rating",{"_6618":6646,"_6620":6647,"_70":41},"

Děkuji za vaši zpětnou vazbu, milý Martine. 😔 Je

nám velmi líto, že vaše sklenice Ellery foukané do úst vyvinuly neprůhledné skvrny z myčky nádobí již po několika měsících, zejména proto, že byly prodávány jako vhodné do myčky nádobí. To je naprosto nepřijatelné a plně chápeme vaše zklamání.

Je obzvláště frustrující, když výrobek nesplňuje poskytnuté pokyny pro péči, a měli byste být schopni důvěřovat, že sklo vhodné do myčky nádobí si při správném používání udrží svou čistotu. Za tuto neuspokojivou zkušenost přebíráme plnou odpovědnost.

Vaše zpětná vazba je neocenitelná, protože nám pomáhá přezkoumat specifikace našich produktů i standardy kvality, abychom zajistili, že naše sklo skutečně splňuje očekávání trvanlivosti, která jsme stanovili. Naprosto chápeme vaši frustraci a doufáme, že se v budoucnu povedeme lépe.

\nO

braťte se prosím na náš zákaznický servis, abychom pro vás našli vhodné řešení.

","2026-05-06T10:09:22.168Z","reviewer",{"_6650":6651,"_6652":565},"displayName","Martin N.","isVerified","isIncentivized","status","approved","Zklamaný","unhelpfulCount","variantId","45607572308234",{"_6610":6611,"_6612":6661,"_6614":6662,"_6616":6663,"_6618":6664,"_6620":6665,"_6622":6665,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6666,"_6634":6669,"_6636":6670,"_6638":6671,"_6640":6672,"_6642":6673,"_6644":6674,"_6648":6675,"_6653":25,"_6654":6655,"_70":6677,"_6657":5415,"_6658":6678},"97fb46bd-d2fa-436b-bfa2-7df0b89ccad3","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568248795402","shopify-8568248795402","Velmi půvabný, krásný tvar. Jediná poznámka vzduchových bublin v některých částech skla","2026-03-19T09:12:53.075Z",{"_6618":6667,"_6625":5215,"_70":6668},"Bardzo ladne, piekny ksztalt. Jedyna uwaga bąbelki powietrza w niektorych czesciach szkla","Piękne","mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES45809-174432_752b44495e232025595a3da454a50dfa_dtl_1_x280.jpg?v=1728387731","Mouth-Blown Red Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","Ø 11 x H 23 cm, 610 ml",5,{"_6650":6676,"_6652":565},"Anna S.","nádherný","45608002486538",{"_6610":6611,"_6612":6680,"_6614":6615,"_6616":6617,"_6618":6681,"_6620":6682,"_6622":6682,"_6623":5415,"_6625":5140,"_6626":6683,"_6634":6635,"_6636":6637,"_6638":6639,"_6640":6641,"_6642":6643,"_6644":6689,"_6630":6690,"_6648":6693,"_6653":25,"_6654":6655,"_70":6695,"_6657":5415,"_6658":6659},"5ad92b42-7b42-49d9-b256-879a1411e699","Velmi elegantní brýle, které bohužel mají chyby při objednání 4 balíčků kompletního balení. Vzduchové bubliny ve skle, ne čiré sklo.\n","2026-02-15T17:09:26.778Z",{"_6618":6684,"_6625":6685,"_6630":6686,"_70":6688},"Sehr formschöne Gläser, die leider bei einer Bestellung von 4 Paketen ein komplettes Paket mit Fehlern zu bemängeln haben. Luftblasen im Glas, nicht klares Glas.\n","de",{"_6618":6687},"

Vielen Dank für Ihr ehrliches Feedback, Detlef!

Es freut uns sehr, dass Ihnen die Form der Gläser gefällt. 😊
Gleichzeitig bedauern wir sehr, dass ein komplettes Paket Ihrer Bestellung Mängel aufweist. Luftblasen und trübes Glas entsprechen definitiv nicht unseren Qualitätsstandards, auch wenn es sich um mundgeblasene Gläser handelt, bei denen kleine Unregelmäßigkeiten durchaus charakteristisch sein können.

Ein ganzes Paket mit solchen Fehlern sollte jedoch nicht bei Ihnen ankommen. 😔 Wir nehmen Ihr Feedback sehr ernst und werden es an unsere Qualitätskontrolle weiterleiten, um solche Probleme künftig zu vermeiden.

Wir hoffen, dass die anderen drei Pakete Ihren Erwartungen entsprechen und Sie Freude an den schönen Gläsern haben.

Vielen Dank für Ihre ausführliche Rückmeldung!

","Schöne Gläser mit leichten Fehlern",3,{"_6618":6691,"_6620":6692,"_70":41},"

Děkujeme za vaši upřímnou zpětnou vazbu Detlef!

Jsme rádi, že se vám líbí tvar brýlí. 😊
Zároveň je nám velmi líto, že kompletní balíček vaší objednávky je vadný. Vzduchové bubliny a zakalené sklo rozhodně nesplňují naše standardy kvality, i když se jedná o ručně foukané brýle, které mohou být charakteristické pro malé nepravidelnosti

.\n

Neměli byste však dostávat celý balíček takových chyb 😔 Vaši zpětnou vazbu bereme velmi vážně a předáme ji našemu týmu kontroly kvality, abychom se těmto problémům v budoucnu vyhnuli.

Doufáme, že další tři balíčky splní vaše očekávání a že si krásné brýle užijete.

Děkujeme za podrobnou zpětnou vazbu!

","2026-02-24T12:20:16.602Z",{"_6650":6694,"_6652":565},"Detlef H.","Pěkné čočky s mírnými vadami",{"_6610":6611,"_6612":6697,"_6614":6615,"_6616":6617,"_6618":6698,"_6620":6699,"_6622":6699,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6700,"_6634":6635,"_6636":6637,"_6638":6639,"_6640":6641,"_6642":6643,"_6644":5370,"_6648":6703,"_6653":25,"_6654":6655,"_70":6705,"_6657":5415,"_6658":6659},"4905da10-b0d7-44c4-b9d3-21a02bc24da8","Sklo je trochu příliš silné, vypadá velmi pěkně","2026-02-02T21:21:47.812Z",{"_6618":6701,"_6625":6685,"_70":6702},"Das Glas ein wenig zu dick , von der Optik sehr schön","Gläser",{"_6650":6704,"_6652":565},"Lili S.","sklenice",{"_6610":6611,"_6612":6707,"_6614":6708,"_6616":6709,"_6618":6710,"_6620":6711,"_6622":6711,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6712,"_6634":5162,"_6636":6715,"_6638":6716,"_6640":6717,"_6642":6718,"_6644":5370,"_6648":6719,"_6653":25,"_6654":6655,"_70":6721,"_6657":5415,"_6658":6722},"65763f36-9161-49e6-8b80-7e848d02709a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568086987018","shopify-8568086987018","Velmi pěkný tvar, jen trochu lehký. Velmi rychlé dodání. ","2026-02-02T21:08:55.988Z",{"_6618":6713,"_6625":6685,"_70":6714},"Sehr schöne Form, nur etwas leichtgewichtig. Sehr schnelle Lieferung. ","Zufrieden ","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES81847-174433_31be413036f0051a6adb2bcb96e9adea_dtl_1_x280.jpg?v=1755603565","Mouth-Blown White Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","Ø 9 x H 21 cm, 400 ml",{"_6650":6720,"_6652":565},"Monika B.","Spokojený ","45607757512970",{"_6610":6611,"_6612":6724,"_6614":6725,"_6616":6726,"_6618":6727,"_6620":6728,"_6622":6728,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6729,"_6634":6732,"_6636":6733,"_6638":6734,"_6640":6735,"_6642":6643,"_6644":6674,"_6648":6736,"_6653":25,"_6654":6655,"_70":6738,"_6657":5415,"_6658":6739},"d4dd51b7-5ac5-47b8-be00-a6902adc14b1","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568151113994","shopify-8568151113994","Krásné brýle","2026-01-28T14:42:20.922Z",{"_6618":6730,"_6625":5196,"_70":6731},"Bellissimi bicchieri","Top","mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22WES93539-186699_816acbdfe6966dd6e3e9376c27fc1878_dtl_1_x280.jpg?v=1728456661","Mouth-Blown Iridescent Tumblers Ellery, Set of 4","//store.westwing.com/products/mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539",{"_6650":6737,"_6652":565},"Francesco E.","Vrchol","45607853555978",{"_6610":6611,"_6612":6741,"_6614":6725,"_6616":6726,"_6618":6742,"_6620":6743,"_6622":6743,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6744,"_6634":6732,"_6636":6733,"_6638":6734,"_6640":6735,"_6642":6643,"_6644":6674,"_6648":6747,"_6653":25,"_6654":6655,"_70":6749,"_6657":5415,"_6658":6739},"1219cda9-6477-4b9b-8d3d-b009d2ccbca1","Barva skla je tak dobrá","2026-01-22T17:11:36.069Z",{"_6618":6745,"_6625":6629,"_70":6746},"The colour of the glass is so good","Look so good",{"_6650":6748,"_6652":565},"Zeynep K.","Vypadáš tak dobře",{"_6610":6611,"_6612":6751,"_6614":6752,"_6616":6753,"_6618":6754,"_6620":6755,"_6622":6755,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6756,"_6634":6759,"_6636":6760,"_6638":6639,"_6640":6761,"_6642":6643,"_6644":6674,"_6648":6762,"_6653":25,"_6654":6655,"_70":6764,"_6657":5415,"_6658":6765},"6f429ea9-77b8-4d36-b6ae-b8df4d5d9a60","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568034590986","shopify-8568034590986","Velmi elegantní","2026-01-16T18:24:27.509Z",{"_6618":6757,"_6625":6685,"_70":6758},"Sehr edel","Wassergläser","mouth-blown-tumblers-ellery-set-of-4-en-21wes78908","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES78908-176832_63077fe31f572320b82ddd03b420b83c_dtl_1_x280.jpg?v=1728387751","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes78908",{"_6650":6763,"_6652":565},"Renate R.","sklenice na vodu","45607686406410",{"_6610":6611,"_6612":6767,"_6614":6662,"_6616":6663,"_6618":6768,"_6620":6769,"_6622":6769,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6770,"_6634":6669,"_6636":6670,"_6638":6671,"_6640":6672,"_6642":6673,"_6644":6674,"_6648":6773,"_6653":25,"_6654":6655,"_70":6775,"_6657":5415,"_6658":6678},"f1ed4a01-9e66-448d-b171-599b28f90f42","Miluji je","2025-12-09T11:25:15.434Z",{"_6618":6771,"_6625":5170,"_70":6772},"me encantan","copas de vino tinto",{"_6650":6774,"_6652":565},"alejandra a. m.","sklenice na červené víno",{"_6610":6611,"_6612":6777,"_6614":6662,"_6616":6663,"_6618":6778,"_6620":6779,"_6622":6779,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6780,"_6634":6669,"_6636":6670,"_6638":6671,"_6640":6672,"_6642":6673,"_6644":6674,"_6648":6784,"_6653":25,"_6654":6655,"_70":6786,"_6657":5415,"_6658":6678},"444cb253-a0b0-4756-b8e2-1e32ccdd0853","Dobré balení, top ","2025-12-08T17:42:54.870Z",{"_6618":6781,"_6625":6782,"_70":6783},"Bon emballage, top ","fr","Très bien ",{"_6650":6785,"_6652":565},"Josette R.","Velmi dobrý ",{"_6610":6611,"_6612":6788,"_6614":6725,"_6616":6726,"_6618":6789,"_6620":6790,"_6622":6790,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6791,"_6634":6732,"_6636":6733,"_6638":6734,"_6640":6735,"_6642":6643,"_6644":6674,"_6648":6794,"_6653":25,"_6654":6655,"_70":6796,"_6657":5415,"_6658":6739},"94724cc1-7d6c-410a-9d5d-9c14b47b6e07","Něco jiného, koupil bych je znovu a znovu.","2025-12-06T19:32:22.586Z",{"_6618":6792,"_6625":6685,"_70":6793},"Mal was anderes, ich würde sie immer wieder kaufen.","Tolle Gläser!",{"_6650":6795,"_6652":565},"Isabel Q.","Skvělé brýle!",{"_6610":6611,"_6612":6798,"_6614":6615,"_6616":6617,"_6618":6799,"_6620":6800,"_6622":6800,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6801,"_6634":6635,"_6636":6637,"_6638":6639,"_6640":6641,"_6642":6643,"_6644":6674,"_6648":6804,"_6653":25,"_6654":6655,"_70":6806,"_6657":5415,"_6658":6659},"7f93b13b-3886-4654-8835-3b5a95e186a7","Opravená dodávka vše bylo skvělé, opět s radostí!\nVelmi pěkné brýle, je to dárek, doufám, že se vám bude líbit. ","2025-12-04T19:08:04.606Z",{"_6618":6802,"_6625":6685,"_70":6803},"Fixe Lieferung alles bestens, gerne wieder!\nSehr schöne Gläser, ist ein Geschenk, ich hoffe es gefällt. ","Bestellung",{"_6650":6805,"_6652":565},"Ingrid K.","objednávání",{"_6610":6611,"_6612":6808,"_6614":6725,"_6616":6726,"_6618":6809,"_6620":6810,"_6622":6810,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6811,"_6634":6732,"_6636":6733,"_6638":6734,"_6640":6735,"_6642":6643,"_6644":6674,"_6648":6814,"_6653":25,"_6654":6655,"_70":6816,"_6657":5415,"_6658":6739},"38de4d64-2a64-48b4-9244-939bdd0d07c5","Dobrá kvalita ","2025-11-14T17:07:10.267Z",{"_6618":6812,"_6625":6782,"_70":6813},"Bonne qualité ","beaux reflets !",{"_6650":6815,"_6652":565},"geraldine l.","krásné odrazy!",{"_6610":6611,"_6612":6818,"_6614":6725,"_6616":6726,"_6618":6727,"_6620":6819,"_6622":6819,"_6623":5415,"_6624":565,"_6625":5140,"_6626":6820,"_6634":6732,"_6636":6733,"_6638":6734,"_6640":6735,"_6642":6643,"_6644":6674,"_6648":6823,"_6653":25,"_6654":6655,"_70":6825,"_6657":5415,"_6658":6739},"2f88eb7b-582c-41a4-a3d8-942edd666631","2025-11-12T16:26:47.419Z",{"_6618":6821,"_6625":6629,"_70":6822},"Beautiful glasses","great Design",{"_6650":6824,"_6652":565},"Cedric H.","skvělý design",{"_6610":6611,"_6612":6827,"_6614":6615,"_6616":6617,"_6618":6828,"_6620":6829,"_6622":6829,"_6623":5415,"_6624":25,"_6625":5140,"_6626":6830,"_4589":6835,"_6634":6635,"_6636":6637,"_6638":6639,"_6640":6641,"_6642":6643,"_6644":5255,"_6630":6850,"_6648":6853,"_6653":25,"_6654":6655,"_70":6855,"_6657":5415,"_6658":6659},"94434821-1804-4395-a1e2-80babef17b4d","Sklo se po krátké době zakalí a drsní. Není dobrá kvalita, jak jsem obvykle zvyklý z Westwingu. ","2025-11-08T07:34:30.736Z",{"_6618":6831,"_6625":6685,"_6630":6832,"_70":6834},"Das Glas wird schon nach kurzer Zeit trüb und rau. Keine gute Qualität, wie ich es sonst von Westwing gewohnt bin. ",{"_6618":6833},"

Liebe Janina,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","Trüb nach ein paar Wochen",[6836],{"_6837":6838,"_6839":6840,"_6841":6842,"_4599":6843,"_6844":6845,"_6846":6847,"_6848":6849,"_4795":72},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=120x120&crop=center","A hand holding a clear glass tumbler with water in front of a computer monitor with a webcam mounted on top","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=540x720","streamId","0aebcfcc-9680-49c8-a8b3-7d8f9759cc80",{"_6618":6851,"_6620":6852,"_70":41},"

Drahá Janino,

Rádi bychom se upřímně omluvili, že produkt, který jste obdrželi, nesplňuje naše vysoké standardy kvality. Je nám velmi líto, že k této nepříjemnosti došlo

.\n

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","2025-11-10T11:01:14.565Z",{"_6650":6854,"_6652":565},"Janina F.","Zataženo po několika týdnech"]

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