P5174:[{"_6429":561,"_6430":6431,"_6432":6433},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-10056560443728/reviews?limit=15&locale=cs&lastEvaluated=%7B%22dateCreated%22%3A%222023-04-20T18%3A46%3A36.000Z%22%2C%22reviewId%22%3A%22c1cd6f06-f754-4cf4-a4f7-a7a46b2d1db0%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3Aa5fac79c-d38d-44c2-bf15-ae35e2838537%22%7D","reviews",[6434,6485,6507,6524,6541,6551,6565,6580,6590,6606,6619,6637,6645,6653,6661],{"_6435":6436,"_6437":6438,"_6439":6440,"_6441":6442,"_6443":6444,"_6445":6446,"_6447":6446,"_6448":5254,"_6449":25,"_6450":5003,"_6451":6452,"_6459":6460,"_6461":6462,"_6463":6464,"_6465":6466,"_6467":6468,"_6469":5107,"_6455":6470,"_6473":6474,"_6478":25,"_6479":6480,"_70":6481,"_6482":5254,"_6483":6484},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","686c4044-fff9-4a0b-854c-41ecad94baf9","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10056559755600","productId","shopify-10056559755600","body","Není to skvělá barva, liší se od obrázku","dateCreated","2026-03-17T17:45:57.414Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_6443":6453,"_6450":6454,"_6455":6456,"_70":6458},"keine tolle Farbe, weicht vom Bild ab","de","reply",{"_6443":6457},"

Vielen Dank für Ihr Feedback, liebe Claudia. 😔

Es tut uns sehr leid zu hören, dass die Farbe der Handcrafted Tapered Candles Twist nicht Ihren Erwartungen entspricht und von der Darstellung auf dem Produktbild abweicht. Das ist natürlich sehr enttäuschend, wenn das Produkt nicht so aussieht, wie Sie es erwartet haben.

Wir verstehen Ihre Frustration vollkommen - die Produktbilder sollten die tatsächliche Farbe möglichst genau wiedergeben. Ihr Feedback hilft uns dabei, sowohl unsere Produktfotografie zu verbessern als auch sicherzustellen, dass die Farbdarstellung realistischer wird.

Bitte kontaktieren Sie unseren Kundenservice - wir können Ihnen gerne mit einer Rückgabe oder einem Umtausch helfen, damit Sie Kerzen erhalten, die Ihren Vorstellungen entsprechen.

","Kerzen","productHandle","handcrafted-taper-candles-twist-set-of-2-en-25bro46043","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25BRO46043-748972_25d987bb83a77a392aac3c4d9d2adf79_dtl_1_x280.jpg?v=1778574000","productName","Handcrafted Tapered Candles Twist, Set of 2","productUrl","//store.westwing.com/products/handcrafted-taper-candles-twist-set-of-2-en-25bro46043","productVariantName","H 23 cm","rating",{"_6443":6471,"_6445":6472,"_70":41},"

Děkuji moc za vaši zpětnou vazbu Claudia.

😔\n

Je nám velmi líto, že barva ručně vyráběných Tapered Twist Candles nesplňuje vaše očekávání a liší se od toho, co je uvedeno na obrázku produktu. To je samozřejmě velmi zklamání, když produkt nevypadá tak, jak jste očekávali

.\n

Naprosto chápeme vaši frustraci - obrázky produktů by měly co nejpřesněji reprezentovat skutečnou barvu. Vaše zpětná vazba nám pomáhá vylepšit naši produktovou fotografii a zajistit, aby barevný displej byl realističtější

.\n

Obraťte se prosím na náš zákaznický servis - rádi vám pomůžeme s vrácením nebo výměnou, abyste získali svíčky, které vyhovují vašim potřebám.

","2026-03-18T11:41:21.953Z","reviewer",{"_6475":6476,"_6477":561},"displayName","CLAUDIA S.","isVerified","isIncentivized","status","approved","svíčky","unhelpfulCount","variantId","51210505355600",{"_6435":6436,"_6437":6486,"_6439":6487,"_6441":6488,"_6443":6489,"_6445":6490,"_6447":6490,"_6448":5254,"_6450":5003,"_6451":6491,"_6459":6496,"_6461":6497,"_6463":6464,"_6465":6498,"_6467":6468,"_6469":6499,"_6455":6500,"_6473":6503,"_6478":25,"_6479":6480,"_70":6505,"_6482":5254,"_6483":6506},"5d468f0d-5d2b-43df-b577-e890a9940def","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10056560542032","shopify-10056560542032","Svíčky jsou inzerovány a vypadají oranžově, ale pak mají tmavší odstín, například světle hnědé.\n Velmi zklamaný","2026-02-25T17:40:45.636Z",{"_6443":6492,"_6450":5030,"_6455":6493,"_70":6495},"Las velas se anuncian y se ven de color naranja pero luego son de un tono más oscuro como un marrón claro\n Muy decepcionada",{"_6443":6494},"

Gracias por tu feedback, Pilar. 😔

Entendemos perfectamente tu decepción al recibir las velas en un tono más oscuro del esperado. Sabemos lo importante que es que el color coincida con lo que se muestra en las imágenes, y lamentamos que no haya sido así en tu caso.

Tu comentario es muy valioso para nosotros, ya que nos ayuda a mejorar tanto las fotografías como las descripciones de color de nuestros productos artesanales. A veces las variaciones en la pantalla o la iluminación pueden crear expectativas diferentes, pero queremos que nuestros clientes reciban exactamente lo que esperan.

Agradecemos que nos hayas hecho saber esta diferencia de color, nos servirá para ser más precisos en futuras descripciones.

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Děkuji za vaši zpětnou vazbu, Pilar.

😔\n

Plně chápeme vaše zklamání, když obdržíte svíčky v tmavším odstínu, než se očekávalo. Víme, jak důležité je, aby barva odpovídala tomu, co je zobrazeno na obrázcích, a litujeme, že tomu tak ve vašem případě nebylo

.\n

Váš komentář je pro nás velmi cenný, protože nám pomáhá vylepšit fotografie i barevné popisy našich ručně vyráběných výrobků. Někdy mohou variace obrazovky nebo osvětlení vytvářet různá očekávání, ale chceme, aby naši zákazníci dostali přesně to, co očekávají

.\n

Děkujeme, že jste nám dali vědět tento barevný rozdíl, pomůže nám to být přesnější v budoucích popisech.

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Sada ručně vyrobených zúžených svíček Twist, 2 díly