P4238:[{"_4286":28,"_4287":4288},"areReviewsGrouped","reviews",[4289,4335],{"_4290":4291,"_4292":4293,"_4294":4295,"_4296":4297,"_4298":4299,"_4300":4301,"_4302":4301,"_4303":4304,"_4305":28,"_4306":4142,"_4307":4308,"_4312":3857,"_4313":4314,"_4315":4316,"_4317":4318,"_4319":4320,"_4321":4322,"_4323":4324,"_4328":28,"_4329":4330,"_64":4331,"_4332":4304,"_4333":4334},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","813dc497-d7ea-4b10-be21-6113e652f943","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10263549608272","productId","shopify-10263549608272","body","Jsem velmi zklamaný svou nedávnou objednávkou. \n\nPo více než třech týdnech čekání na dodání jsem obdržel produkt velmi špatné kvality. Položka se okamžitě zlomila, když jsem se ji snažil sestavit - bez nadměrné síly. Místo radosti tento nákup nezpůsobil nic jiného než frustraci a zklamání. \n\nTato úroveň kvality produktu je nepřijatelná a upřímně řečeno ne to, co jsem očekával od značky jako Westwing.","dateCreated","2025-12-10T13:58:43.908Z","dateUpdated","helpfulCount",0,"isRecommended","languageCode","original",{"_4298":4309,"_4306":4310,"_64":4311},"I am extremely disappointed with my recent order.\n\nAfter waiting for over three weeks for delivery, I received a product of very poor quality. The item broke immediately while I was trying to assemble it — without any excessive force. Instead of joy, this purchase has caused nothing but frustration and disappointment.\n\nThis level of product quality is unacceptable, and frankly not what I expected from a brand like Westwing.","en","Instead of joy, this purchase has caused nothing but frustration and disappointment.","productHandle","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25MAK85211-340548_62cf49b303a24252fe5a9609a0f85a97_dtl_1_x280.jpg?v=1758546630","productName","Table Lamp Speranza","productUrl","//store.westwing.com/products/speranza-table-star-45-stained-brownwhite-en-25mak85211","productVariantName","W 21 x H 42 cm","rating",1,"reviewer",{"_4325":4326,"_4327":519},"displayName","Dariia K.","isVerified","isIncentivized","status","approved","Místo radosti tento nákup nezpůsobil nic jiného než frustraci a zklamání.","unhelpfulCount","variantId","52089272041808",{"_4290":4291,"_4292":4336,"_4294":4295,"_4296":4297,"_4298":4337,"_4300":4338,"_4302":4338,"_4303":4304,"_4305":28,"_4306":4142,"_4307":4339,"_4312":3857,"_4313":4314,"_4315":4316,"_4317":4318,"_4319":4320,"_4321":4235,"_4343":4344,"_4323":4347,"_4328":28,"_4329":4330,"_64":4349,"_4332":4304,"_4333":4334},"da88d374-4dc2-4e40-aa4e-6961ec95c62e","Hvězda je bohužel vyrobena z Apappé a vrásní se, jakmile ji rozvinete. Je škoda, že jsem již obal zničil, jinak bych položku vrátil.\nDřevěná základna je pozitivní","2025-11-17T12:55:54.027Z",{"_4298":4340,"_4306":4341,"_64":4342},"Leider ist der Stern aus apappe und verknickt schon beim auseinander falten. Schade das ich die Verpackung schon vernichtet habe, sonst hätte ich den Artikel zurückgesandt.\nPositiv ist der Holzfuß","de","Leider enttäuschend","reply",{"_4298":4345,"_4300":4346,"_64":36},"

Liebe Manuela,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","2025-11-17T13:09:24.777Z",{"_4325":4348,"_4327":519},"Manuela K.","Bohužel zklamání"]

Stolní lampa Speranza